Depending on your device the app may automatically update or you may need to update the app in the App Store for iOS and Google Play for Android devices. 

You will need to know your member code and PIN/password (birthdate in the following format: DDMMYYY). To link family members you will need to know their member number and PIN/password too.

If you have an iPhone and have a large text size selected in your settings it will change the display of the app, it will not display the new items carousels and it may not look like our example image. To change these settings so that the app displays correctly go to:

Settings -> Display & Brightness -> Text size -> and adjust the sizing accordingly.

All featured events now display in the app underneath where you see the book carousel. To view all available events and access room bookings select the All Events button. Events can be filtered by location or category and can also be viewed in a calendar layout.  All loans, reservations and bookings can be easily viewed in the customer’s My Accountpage.

You can create reading or wish lists for both books and events and access them via the My Lists page in My Account. To add an item to a list, search for a book or event in the app and select the bookmark tab at the top of the item. You can either create a new list or add the title/event to an existing list. To create a new list, select New List, enter the name of your new list (this is a free text field and you can call itanything you like) and select the New List button to save it. To add a title or event to an existing list, select the list that you want to save it to and select Done.

Language preference can be changed by accessing the My Account page and selecting Language. If your language isn’t available, contact your local library.

The Reading Tracker, like fitness tracking but for reading, tracks your reading activity and unlocks virtual rewards. You can start tracking your reading by selecting Reading Tracker from the My Account menu. You can record the number of books read, time spent reading, number of reading sessions and monitor  Book Completion Rate.

From the Reading Tracker page you can also choose Reviews to leave a book review. Select the Write a Reviewoption, select the book to review from your recent loans then rate the book and provide your review. 

Push notifications can be enabled to remind you about reservations, loans, checkout alerts, general library notices, events and room bookings.

To report an urgent issue with the app please contact your local library.