Hoopla

hoopla webtile.png

Your library card just got more powerful.

With Hoopla, Bega Valley Shire Library members can enjoy:

  • Movies and TV series
  • eBooks and audiobooks
  • Music albums
  • Comics and manga
  • Puzzles and games

Why Hoopla?

  • No waiting – borrow instantly
  • 5 borrows per month
  • Download and enjoy offline
  • Free with your library membership

Bonus Features

Bonus Borrows
Enjoy selected titles that don’t count toward your monthly limit.

BingePass
Use just ONE borrow to unlock a full collection of content for 7 days.

How to Get Started

  1. Join the library (it’s free)
  2. Visit the Hoopla website or download the app from the Google play store or Apple app store
  3. Create an account using your library card number
  4. Start borrowing instantly

Family Friendly

Children’s accounts can be created with access to age-appropriate content only.

Start exploring today.

Frequently Asked Questions

What is Hoopla?

Hoopla is a free digital service that allows library members to borrow movies, TV series, music, eBooks, audiobooks, comics and manga.

 

Frequently asked Questions:

How do I sign up?

  1. Download the Hoopla app or visit the website
  2. Create an account using your library card number and email address
  3. Start borrowing instantly

 

How much does it cost?

Hoopla is completely free with your Bega Valley Shire Library membership.

 

How many items can I borrow?

You can borrow up to 8 items per month.

 

How long is borrowed content available?

Most movies and TV episodes are available for 72 hours (3 days) from the time you borrow the title. Some publishers limit the borrow time to 48 hours (2 days).

Most Music albums are available for 7 days from the time you borrow the title.

Most Audiobooks, Comics, and eBooks are available for 21 days from the time you borrow the title.

BingePasses are available for 7 days from the time you borrow the title

 

How do I borrow and play titles?

Before you can borrow, you will need to create a Hoopla account. Once you are signed in, you can borrow titles though the hoopla digital mobile app or the website. Once you select a title you can click on the Borrow button on the title details page. Once a title is borrowed, it is accessible by clicking on "My Hoopla" on the website or in the app. You must remain logged in to view downloaded content.

Link:  https://youtu.be/cWQe65SH4fY

 

When does the monthly borrow period end?

The monthly borrow limit resets on the first day of the new month. Previously borrowed titles will remain until their lending period expires, but you will be given your new month's borrows.

 

Can I mark a title to view later?

When logged in and viewing a title you may save a title by clicking the heart icon. To view titles that you have saved, click on "My Hoopla" at the bottom, then press the heart in the top right

 

Are there waiting lists?

No. All content is available instantly—there are no holds or queues.

 

What are Bonus Borrows?

Available the last seven days of each calendar month, Bonus Borrows are titles available for you to enjoy without using your monthly Hoopla Instant borrows. Explore a broad range of content, new authors, and so much more.

You can access your BingePass title on the web or via your Android, Android Fire, or iOS device. Select BingePasses are accessible on Roku devices. BingePass is not available on set-top boxes (e.g., Samsung TV, Fire TV/Stick, or Apple TV).

 

What is BingePass?

Enjoy 7 days of on-demand streaming access to different collections of content including movies, digital magazines, crossword puzzles, podcasts for kids, lifelong learning courses, and more using just one borrow.

 

What is Hoopla SeasonPass?

SeasonPass provides 7 days of access to an entire season of content from a selection of full TV seasons with a single borrow. Explore new series or revisit a favourite, all with no waiting! You can find SeasonPass on the BingePass and Television pages.

 

Can I download content?

Titles on the Windows and MacOS platforms are only available for streaming.

If you wish to download a title, you can do so on any of our three mobile apps on your phone or tablet (Android, iOS, Kindle)

 

Can children use Hoopla?

Yes. Hoopla Kids Mode is a multi-format, digital media experience designed especially for kids (up to age 12). All of the content – eBooks, audiobooks, comics and manga, music, movies, TV, and BingePass – has been curated and brought together in this one family-friendly place.

To turn on Kids mode access your hoopla Settings, select the Kids Mode tab, set a 4-digit pin and select Turn On.

Kids Mode is a feature that should be used with parental guidance. There are different age ranges using this feature and the titles available range from G-General Audiences to PG – Parental Guidance Suggested. Parents or guardians are expected to decide whether a specific title is appropriate for their child.

 

What devices can I use?

  • Apple TV:  Yes, available on 4th and 5th gen devices, and AirPlay on 2nd, 3rd, 4th, and 5th gen devices.
  • Apple CarPlay: Yes, as long as your device and vehicle are supported. To learn more about CarPlay refer to the following article: Apple CarPlay
  • Android devices: Yes, most devices running Android 7.1 and above.
  • Android TV: Yes, all Android TV set-top boxes.
  • Android Auto: Yes, as long as your device and vehicle are supported. 
  • Chromecast: Yes, casting supported to the 1st and 2nd generation Chromecasts, including Chromecast Ultra and Smart TVs with Chromecast built-in.
  • Amazon devices: Yes, all Amazon Fire tablets are supported but not Kindle Paperwhite or any eReader devices like it.
  • Windows operating systems: Yes, available on Windows 7, Windows 8.1, Windows 10 and Windows 11. hoopla will not work with Windows mobile devices.
  • Windows desktop browsers: Yes, recent versions of Microsoft Edge, recent versions of Google Chrome and Firefox.
  • Mac operating systems: Yes, MacOS 11 and above.
  • Mac desktop browsers: Yes, recent versions of Safari, Chrome, and Firefox.
  • Chromebooks: Yes, most Chromebooks
  • Amazon Fire TV: Yes, all 1st, 2nd and 3rd gen devices. We do not currently support Fire TV Cube. 
  • Samsung TV: Yes, Samsung TV version 7.0 (2022).
  •  LG TV: Yes, LG TV versions webOSTV 23-25 and webOSTV 5.0-7.0
  • Roku TV: Yes, there is a Roku channel for devices running 9.4 and higher.

     

    Not supported:

  • Linux
  • Smart TVs
  • Alexa

 

How often is content updated?

New titles are added on a weekly basis. Please note that some titles may only be available for a limited time. If you see something you like, be sure to check it out while it's available!

 

What Amazon devices does hoopla support?

Hoopla supports Amazon Fire tablets and Fire TVs but device needs to run above 6.0 OS

 

Can I mark a title to view later?

When you are logged in and viewing a title, you may save a title by clicking the heart icon. To view titles that you have saved, tap the "Favorites" option at the top of any page. (Android)

 

 

Who do I contact for help?

Library staff are happy to assist you in person or online.